Refund & Return Policy
Effective Date: 5/15/25
At The Medicine Couch, all physical products are made to order through a print-on-demand service, which means each item is custom printed just for you. Please read this policy carefully before placing your order.
1. All Sales Are Final
Because products are made to order, I do not offer refunds or returns for:
Buyer’s remorse
Incorrect size or color choices
Dislike of the fit or style
Please review sizing charts and product details carefully before completing your purchase. You are responsible for selecting your desired specifications.
2. Damaged or Defective Items
If your item arrives damaged, misprinted, or defective, I’m happy to make it right.
To request a replacement or refund:
Contact me at admin@themedicinecouch.com within 7 days of delivery
Include your order number and a clear photo of the issue
I will work with my print provider to promptly resolve the issue and either replace the item or issue a refund, depending on the circumstances.
3. Digital Products
All sales of digital products (eBooks, downloads, guides, etc.) are final and non-refundable due to the instant-access nature of these items.
If you have any questions or concerns, reach out anytime at admin@themedicinecouch.com. I’m here to help!